Contact Us

Customer Care

Our existing customers can reach out to us on:

Call Center:  1-800-1026372
Monday – Friday (10 a.m. to 5 p.m.)
Email: assistance@eclf.com
Address: Edelweiss Retail Finance Limited,
Tower 3, Wing B, Kohinoor City,
Kohinoor City Kirol Road, Kurla(W) Mumbai 400070

Digital Lending Partner

Information about loan product Term Loan
Lender’s Name Edelweiss Retail Finance Limited
Name of Lending Service Provider (LSP) Camden Town Technologies Private Limited
Digital Lending Application (DLA) Name Zest Money
Nature of Services availed from LSP/DLA Customer Acquisition and Recovery
Particulars of Customer Care /Grievance redressal mechanism https://www.zestmoney.in/complaints/
Link to sachet portal www.sachet.rbi.org.in
Privacy policy of the partner Privacy Policy

For any queries on loans through our digital partners, please email us at digital.loans@eclf.com or call us on 1-800-1026372

Edelweiss Financial Services Limited 2016

Edelweiss Retail Finance Limited (ERFL) | CIN: U67120MH1997PLC285490

The Company is having valid Certificate of Registration (CoR) No. B-13.02149 dated January 4,2017 issued by Reserve Bank of India (RBI) under Reserve Bank of India Act, 1934. However, RBI does not accept any responsibility or guarantee about the present position as to the financial soundness of Company or correctness of any of the statements or representation made or opinion expressed by the Company.

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